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Crazy Safety Help Center logo

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Post-Sale Service

4 articles

General info about problems with products, spare parts or how to fix issues to keep your products in top condition.


I need a spare part

At Crazy Safety, we believe in providing our customers with not just a high-quality product, but also with exceptional customer service. That's why we offer a 1-year extended service that includes free spare parts (including shipment). Help is on the

Problem with my product

Problems with products if damaged during transportation or not working properly

Contact us

Information about how to get in touch.

Change the battery of the helmets light

All of our Crazy Safety Animal helmets feature a built-in LED light in the back, providing added safety for your kids. The LED light is powered by a small CR2032 3-volt battery. If you need to replace the battery, our easy-to-follow video will guide